For More Information

Essex County Regional Emergency Communications Center

18 Manning Ave.

Middleton, MA 01949


In an emergency, dial "9-1-1" from a landline or wireless phone.

Administrative Offices/

General Inquiries:

phone: 978.801.4911 

email: office "at"

24/7 Operations Center:

email: 911 "at"

Operations Division:

email: ops "at"

Recruitment Office:

email: jobs "at"

Records Office (Public Records Requests):

email: records "at"


email: comments "at"


The Facility

Essex Regional 911

18 Manning Ave.

Middleton, MA 01949


The ECRECC is located on the grounds of the Essex County Sheriff's Department Headquarters, adjacent to the Middleton House of Corrections.  Due to security measures, public access is restricted, so we encourage you to contact us by e-mail or phone.

Community Events:

From time to time, the ECRECC hosts community events where public access is available but subject to security measures.  We encourage you to watch our website for these events for an opportunity to visit our center.

Partner Agencies:

The ECRECC hosts partner agency visits for information sharing and educational opportunities.  Please reach out if you or your agency is interested.

Contact Us

© 2019 North Shore Regional 911 Center

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